Frequently Asked Questions

You can easily gift any item available on our MCM website. A complimentary gift wrapping service and an optional personalised message are conveniently made available to you during the checkout process.
All MCM orders have optional MCM signature gift wrapping; once selected, order will be wrapped in a signature MCM packaging together with a gift box for selected items (except Parfum & Scented Candle). Gift boxes are only available for products between 42 cm x 24 cm x 42 cm and smaller. Any price tags are discreetly removed. Please contact customer service adviser to learn more.
The option to send a personalised message with your gift is available during the online checkout. If selected, your message is inscribed onto an MCM gift message card, which is carefully placed in the order box with your purchase.

Our Client Services team is available Monday to Friday from 9 AM to 6 PM